How T-Mobile paired Ambition's sales coaching tools to understand the bottom line.

Challenges

- Lacked the technology to link their robust Einstein Analytics to their coaching

- No visibility if their coaching strategies were working or if they were being used

- Couldn’t measure business impact or hold teams accountable without data

Solution

- Developed custom coaching templates to provide consistency and structure for front-line sales managers

- Surfaced sales activity data in Einstein to bring visibility to coaching effectiveness

- Embedded coaching templates in Salesforce to minimize process disruption

Results

- Adherence to HR initiatives around documented development

- Gained clarity into how coaching strategies are actually performing in the field

“With Ambition, the 1:1s go like clockwork”
- Renard Smoots